Retail Manager – Men Sartorial

Push your professional boundaries with Bluerock.
There truly are not limits.
Join our team and help us shape the future of luxury retail.

 


 

JOB PURPOSE SUMMARY: 

As a Retail Manager for the Men Sartorial department, you will blend your ability in this department with strong leadership skills to drive sales success and foster a customer-centric environment within our dynamic retail setting. 

 *Full-Time Indefinite


ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Demonstrate a deep understanding of Men Sartorial trends, competitor offerings, and customer preferences. 
  • Develop data-driven strategies to surpass sales targets by analysing category performance. 
  • Collaborate with Marketing and Visual Merchandising teams to create an engaging customer experience. 
  • Establish clear goals and expectations for the team to cultivate a customer-centric and results-oriented atmosphere. 
  • Provide continuous coaching and feedback to Client Advisors to enhance their ability to deliver personalized service. 
  • Lead by example on the sales floor, showing exceptional service standards and a customer-centric approach. 
  • Oversee recruitment, onboarding, and training processes to ensure new hires embrace a customer-centric mindset. 
  • Collaborate with Store Manager and Human Resources to address employee relations issues and keep a positive team culture. 

 

QUALIFICATIONS AND EXPERIENCES: 

  • Minimum 2-3 years of luxury or high-end retail management experience, preferably within the Men Sartorial sector. 
  • Track record of surpassing sales targets and delivering exceptional results. 
  • Strong leadership skills to motivate, inspire, and coach team members effectively. 
  • Market Knowledge: In-depth understanding of the category market trends and customer preferences. 
  • Exceptional communication, interpersonal, and relationship-building abilities. 
  • Genuine passion for providing exceptional service and fostering lasting client relationships. 
  • Customer Centricity Advocate: Prioritize the customer experience and inspire the team to do the same. 
  • Team Player: Flourish in a fast-paced, results-driven environment. 

  

ATTRIBUTES: 

  • Demonstrates strong leadership skills to inspire, motivate, and guide the retail team towards achieving goals and delivering exceptional service. 
  • Prioritizes the customer experience and fosters a culture of customer satisfaction and loyalty throughout the retail environment. 
  • Shows the ability to develop and implement strategic plans to drive sales growth, optimize inventory management, and enhance overall operational efficiency. 
  • Sets clear goals and targets for the retail team, regularly tracking performance metrics and taking proactive measures to drive sales, maximize profitability, and achieve business goals. 
  • Nurtures talent within the team through coaching, training, and mentorship, empowering individuals to reach their full potential and contribute to the success of the retail operation. 
  • Quickly identifies and addresses challenges or issues that arise within the retail environment, implementing effective solutions to maintain smooth operations and customer satisfaction. 


If you are interested kindly send your CV to hr@bluerock.mt.

Sliema, Malta.
Dated: March 2024

Share: